Winthorpe Company: “We benefited from an exceptional onboarding experience”

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Can you introduce Winthorpe Company?

Winthorpe Company was founded in 2016. In 2020, in response to the rapid rise of cyber risks and the exponential growth in data access needs, the company initiated a major strategic shift to help secure its clients’ business, technological, and regulatory environments.

In 2021, Winthorpe Company completed its transformation and decided to refocus on the European market, relocating all its activities from London to Paris.

Today, we specialize in data protection, with activities structured around three strategic pillars:

  • Risk Management & Cybersecurity
  • Compliance & Regulatory Requirements (GDPR, AML/CFT, KYC, DORA)
  • Data Management

A cross-functional pillar, Digital Transformation & Project Management, supports our clients in implementing our recommendations.

These four complementary areas allow us to support our clients end-to-end in protecting their most valuable assets: data and intangible assets.

Our distinctive feature? A turnkey subscription model covering cyber and risk protection, personal data protection, and a first level of workstation and server security. This subscription provides access to concrete monitoring and supervision tools, as well as a certified expert in the relevant domains.

It is the ideal solution when you don’t know where to start—or when you want to strengthen your organization.

This strategic repositioning has been a resounding success: we exceeded our targets by more than 30% and are forecasting 50% revenue growth in 2023.

Why did you choose to use BoondManager?

We initially tested a solution supposedly specialized for ESNs and consulting firms. Unfortunately, despite promises of ergonomics and easy configuration, the tool simply did not meet our needs.

I then tested a more generic team management and steering solution, which was theoretically fully customizable. The problem? Without an integrator—and therefore a significant additional cost—it was a nightmare. Nobody used it, the tool was far too complex, and to make matters worse, at year-end closing we realized that everything had to be redone: time tracking reports, revenue, profitability… nothing was automated without heavy configuration.

By January, I had had enough. I restarted my search—and that’s how I discovered BoondManager.

I began by exploring the ERP on my own. The free trial is very well designed to get a real feel for the product. I was able to get up to speed in just three days, which was not the case with competing solutions.

In short, the test was more than conclusive.

During my pre-sales discussions with Emma, everything was transparent and smooth: either the features we needed were already available, or they were clearly listed in the public roadmap. For example, I was eagerly awaiting the release of electronic signature, which was clearly planned.

How did the onboarding process go?

My onboarding experience was excellent, and it was a decisive factor.

Your teams have a genuinely strong human approach. My interactions with Delphine throughout the rollout were truly exceptional. There is real proximity and sincere attention given to customers, with consistently fast responses.

The training offering is comprehensive, and support is always responsive. This allows you to build skills in a healthy, efficient, and stress-free way.

Within three weeks, we had a fully operational platform, and in less than a month I was already working with very advanced configurations. In short: a real success!

What are your favorite features at Winthorpe?

Today, I manage almost everything automatically in BoondManager:

  • Resources (from candidate to employee)
  • CRM
  • Time & expense tracking
  • Revenue and profitability monitoring

I am currently customizing documents and employment contracts that will be generated directly in BoondManager—this will save me a considerable amount of time.

I really appreciate how easy it is to submit feature requests.
We all use the mobile app for time and expense management—no excuses, it’s simple: take a photo and you’re done.

When I encouraged my team to download the app, they immediately found their day-to-day operational reality reflected in it, which made adoption effortless.

I also particularly value the LinkedIn plugin, which allows us to add contacts and companies to the CRM in just two clicks.

A final word?

I feel that you are moving fast and in the right direction. If some features are still missing today, I have no doubt they will arrive quickly.

The tool is user-friendly, the UX is clear and intuitive, and the terminology used truly reflects the consulting industry. We speak the same language.

Pricing is fully aligned with the value delivered.
I am more than confident about the future!

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