apini: “With Boond, productivity gains were immediate”

Can you introduce apini?

apini is a consulting and technology firm operating across three core areas of expertise:

• IT and business consulting (CIO advisory and business support)
• Solution development and integration
• IT operations and cloud management

We currently have 80 consultants and experts and are experiencing strong growth, with the ambition to reach 100 employees by the end of 2022. We operate nationwide, with offices in the Grand Est region, Lyon, Rennes, and Lille.

Today, apini generates €5M in revenue, with a client base evenly split between the private sector (services, industry, etc.) and the public sector (local authorities).

Why did you choose to use BoondManager at apini?

We were previously using a competing ERP that no longer met our expectations. While it was powerful on paper and offered many features, it faced strong rejection from our users. Managers did not adhere to the opportunity tracking processes, and employees struggled even with basic tasks such as time and expense management. The functional logic was there, but the user experience was simply not acceptable.

We were already familiar with Boond, as during several company acquisitions we merged with Needone, which was using BoondManager and was extremely satisfied with it.

As a result, we ended up with an ERP that was far more accessible, far more intuitive, and without any loss of functionality. All the features we needed were there.

It is also important to highlight the exceptional level of support we received. I’m not usually overly enthusiastic, but honestly, Deborah did an outstanding job. We come from a services background ourselves and strongly believe in this type of client relationship—and that is exactly the level of service I found at Boond. The same goes for Anthony, who is always attentive and listens carefully.

At BoondManager, you can clearly feel a strong commitment to service. You are a software publisher, yes—but with a deep understanding of what service excellence truly means. That really resonated with us.

Beyond having a functional and user-friendly tool, Boond also has skilled and committed teams dedicated to making each customer implementation a success.

Since switching to Boond, we have not received a single complaint about usability. Adoption has been total. Everyone uses the tool intuitively, without requiring specific training for consultants. Not a single employee has asked for help getting started—it’s that simple.

Which features do you value most at apini?

First and foremost, the core business management of a consulting firm, especially time-and-material contracts. The processes are remarkably simple.

What really matters to us is the overall logic: from client needs, to projects, to consumption tracking, and finally invoicing—everything flows naturally, logically, and ergonomically.

There’s no need for long explanations or extensive training to understand how it works and use it daily. That was the major weakness of our previous ERP, where everything felt overly complex.

Today, everyone knows what they need to do, where to go, and how to move forward. The tool is no longer a barrier—it’s a real enabler. And that’s exactly what Boond delivers.

Have you seen productivity gains?

Productivity gains were immediate.
The biggest difference is visible in user adoption and speed of onboarding. No one misses the old ERP—something that is truly exceptional.

Changing an information system is literally our job, but we had never experienced such a smooth and obvious transition before. Thankfully, we hadn’t planned a heavy change management program—it would have been completely unnecessary 😉